UTC Case Docket Details
Docket Number 990043
| Docket Number | UT-990043 |
|---|---|
| Advice | |
| Company | Qwest Corporation |
| DBA | |
| Filing Type | Petition |
| Industry (Code) | Telecommunications (170) |
| Status | Closed |
| Lead Staff | Johnston, Bob (UTC) |
| Filed Date | 01/13/1999 |
| Effective Date | 02/12/1999 |
| Summary | Staff investigation into the operator services practices of Qwest Corporation. |
Event History
- 09/22/2001 -- End of Pending - Reconsideration
- 09/12/2001 -- Complaint (Commissioner Hemstad moved to issue a complaint agains Qwest Corporation and accept the proposed Settlement Agreement to resolve the complaint. Commissioner Oshie seconded the motion. The motion carried (3:0).)
- 09/12/2001 -- Close (Commission Order Accepting Settlement. (Please note: Complaint mailed on 9/14/01, which should have been mailed with this order.))
- 09/06/2001 -- Re-open (Re-opened per request of Vicki Elliott.)
- 09/27/2000 -- Close (Commissioner Gillis moved to 1) Grant Qwest Corporation's request for a waiver until September 30, 2000, of the requirement, within WAC 480-120-141(2)(b), to verbally advise consumers how to receive a rate quote on an operator-assisted call; 2) Grant the permanent partial waiver of WAC 480-120-141(2)(b), as it applies to collect calls from inmates at correctional facilities, and only as it applies to the originating, not the receiving, party; and 3) Grant the waiver of WAC 480-120-141(2)(b), as it applies to the receiver of a collect call from inmates at correctional facilities until December 1, 2000. Require the Company to provide Staff with a monthly progress report regarding steps taken to implement the technology by December 1, 2000. Commissioner Hemstad seconded the motion. Chairwoman Showalter dissented on recommendation 1 and 3. The motion carried (2:1) on recommendations 1 and 3 and (3:0) on recommendation 2.)