Document Type | Date | Description |
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Compliance | 12/12/2024 | Redacted 2024 Q3 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. |
Letter | 10/25/2024 | Notification of a Change to an existing Washington Lifeline offering, on behalf of Assurance Wireless USA, L.P d/b/a Assurance Wireless, from Teri Ohta. |
Compliance | 08/28/2024 | Redacted 2024 Q2 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. |
Compliance | 05/22/2024 | Redacted 2024 Q1 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. |
Compliance | 02/29/2024 | Redacted 2023 Q4 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. |
Compliance | 02/29/2024 | Redacted 2023 Q3 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. |
Compliance | 09/21/2023 | Redacted Quarterly Lifeline Claim Report for Second Quarter 2023, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal) |
Compliance | 08/03/2023 | Redacted Quarterly Lifeline Claim Report for First Quarter 2023, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal) |
Compliance | 06/29/2023 | Redacted Quarterly Lifeline Claim Report for Fourth Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal) |
Compliance | 02/03/2023 | Redacted Quarterly Lifeline Claim Report for Third Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal) |
Compliance | 10/07/2022 | Redacted Quarterly Lifeline Claim Report for Second Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. (via web portal) |
Compliance | 09/01/2022 | Redacted Quarterly Lifeline Claim Report for 1st Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. (via web portal) |
Compliance | 03/29/2022 | Redacted 2021 Customer Complaint Report, on behalf of Assurance Wireless USA, L.P., from Davis Wright Tremaine. (via web portal) |
Compliance | 03/17/2022 | Redacted Quarterly Lifeline Reports for 3rd and 4th Quarters 2021, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. (via web portal) |
Compliance | 12/08/2021 | Redacted 2021 Second Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal) |
Letter | 07/09/2021 | Notice of a change to an existing Washington Lifeline offering, on behalf of Assurance Wireless USA, L.P., from Teri Ohta. (via web portal) |
Compliance | 06/03/2021 | Redacted 2021 First Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P., from Rosenna Tse. (via web portal) |
Compliance | 03/30/2021 | Redacted Customer complaint report for 2020, on behalf of Assurance Wireless USA, L.P., from Andrew Lancaster. (via web portal) |
Compliance | 04/29/2021 | Request for Extension of Quarterly Lifeline Reporting Deadline, on behalf of Assurance Wireless USA, L.P, from Heather Moelter. (via web portal) |
Compliance | 01/15/2021 | Redacted 2020 4th Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andrew Lancaster. (via web portal) |
Letter | 01/12/2021 | Letter from Assurance Wireless USA, L.P. Regarding Plan Changes, on behalf of T-Mobile, from Teri Ohta. (via web portal) |
Letter | 11/18/2020 | Notice that the Consent Decree entered into by Assurance Wireless USA, LP, Sprint Corporation, T-Mobile US, Inc. and the Federal Communications Commission has been resolved, on behalf of Assurance Wireless USA, LP, from Teri Ohta. (via web portal) |
Letter | 11/13/2020 | Letter from Assurance Wireless USA, L.P. Regarding Plan Changes, on behalf of T-Mobile, from Teri Ohta. (via web portal) |
Compliance | 10/20/2020 | Redacted 2020 3nd Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andrew Lancaster. (via web portal) |
Compliance | 07/17/2020 | Redacted 2020 2nd Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andy Lancaster. (via web portal) |
Compliance | 04/27/2020 | Redacted 2020 1st Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andy Lancaster. (via web portal) |
MASTER SERVICE LIST | 05/07/2020 | MASTER SERVICE LIST |
Order - Final | 05/07/2020 | Order 03 Granting Motion to Amend Orders 01 and 02 to Reflect Name Change.
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Compliance | 05/05/2020 | Lifeline Biennial Audit Report dated March 30, 2020, on behalf of Virgin Mobile USA, L.P., from Ken Schifman. (via web portal) |
Document | 03/09/2020 | Motion to Amend Order No. 01 and 02, on behalf of Virgin Mobile USA, L.P., from Ken Schifman. (via email) |
Compliance | 01/27/2020 | Redacted 2019 4th Quarter Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Letter | 12/12/2019 | Letter from Virgin Mobile USA, L.P. Regarding Plan Changes, on behalf of Sprint, from Ken Schifman. (via web portal) |
Letter | 11/25/2019 | Letter from Virgin Mobile USA, L.P Regarding Plan Changes, on behalf of Sprint, from Ken Schifman. (via web portal) |
Compliance | 10/31/2019 | Redacted 2019 3rd Quarter Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 07/11/2019 | Redacted 2019 2nd Quarter Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 04/15/2019 | Redacted 2019 Q1 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 03/21/2019 | Redacted Customer Complaint Report for 2017, on behalf of Virgin Mobile USA, L.P., from Andrew Lancaster. (via web portal) |
Compliance | 01/15/2019 | Redacted Quarter 4 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Letter | 11/28/2018 | Changes to its existing Assurance Wireless Lifeline offers, on behalf of Virgin Mobile USA, L.P., from Ken Schifman. (via web portal) |
Compliance | 10/15/2018 | Redacted Q3 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 07/23/2018 | Redacted Q2 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 04/17/2018 | Redacted Quarterly Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 03/23/2018 | Redacted Customer Complaint Report for 2017, on behalf of Virgin Mobile USA, L.P., from Kristin Jacobson. (via web portal) |
Compliance | 01/16/2018 | Redacted Quarterly Lifeline Activity Report for Q4 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Letter | 11/30/2017 | Notification Letter regarding service offering enhancements, on behalf of Sprint Corporation and Virgin Mobile, L.P. (Assurance Wireless), from Kristin Jacobson. (via web portal) |
Compliance | 10/19/2017 | Redacted Quarterly Lifeline Activity Report for Q3 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 07/17/2017 | Redacted Quarterly Lifeline Activity Report for Q2 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email) |
Compliance | 04/28/2017 | Redacted Quarterly Lifeline Activity Report for Q1 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
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Compliance | 03/28/2017 | Redacted Customer Complaint Report for 2016, on behalf of Virgin Mobile USA, L.P., from Kristin Jacobson. (via email)
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Compliance | 01/27/2017 | Redacted Quarterly Lifeline Activity Report for Q4 2016, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
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Document | 11/29/2016 | Notification Letter regarding Offer Service Change, on behalf of Sprint Corporation and Virgin Mobile USA, L.P. (Assurance Wireless, from Kristin Jacobson. (via web portal) |
Compliance | 10/25/2016 | Redacted Quarterly Lifeline Activity Report for Q3 2016, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email) |
Compliance | 07/28/2016 | Redacted Quarterly Lifeline Activity Report for Q2 2016, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email) |
Compliance | 04/27/2016 | Redacted Quarterly Lifeline Activity Report for Q1 2016 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email) |
Letter | 04/06/2016 | Annual Lifeline Audit Report filed with DSHS, on behalf of Virgin Mobile USA, from Kristin Jacobson. (via email) |
Compliance | 03/23/2016 | Redacted version of Customer Complaint Report for 2015, on behalf of Virgin Mobile USA, L.P., from Kristin Jacobson. (via email) |
Compliance | 01/27/2016 | Redacted Quarterly Lifeline Activity Report for Q4 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 10/28/2015 | Redacted Quarterly Lifeline Activity Report for Q3 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Letter | 08/26/2015 | Letter to Steve King on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson RE: Notification of changes to certain existing "lifeline" offers. |
Compliance | 07/23/2015 | Redacted Quarterly Lifeline Activity Report for Q2 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) |
Compliance | 04/30/2015 | Redacted Quarterly Lifeline Activity Report for Q1 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)(hardcopy rec'd 5-1-15) |
Letter | 04/16/2015 | Letter to Commission on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson, RE: Submittal to DSHS of Annual Lifeline Audit Report. (via web portal) |
Compliance | 04/16/2015 | Lifeline Biennial Audit Report on behalf of Virgin Mobile USA, L.P. (ETC) from Andrew Lancaster. (via web portal) |
Compliance | 04/16/2015 | Redacted 2014 Customer Complaint Report on behalf of Virgin Mobile from Kristin Jacobson. (via web portal) |
Compliance | 04/16/2015 | Redacted 2013 Customer Complaint Report on behalf of Virgin Mobile from Kristin Jacobson. (via web portal) |
Compliance | 01/29/2015 | Redacted Fourth Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (scanned & posted) |
Compliance | 10/31/2014 | Redacted Third Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) (hard copy rec'd 11/04/2014) |
Order - Other | 10/16/2014 | Order 02, Order Renewing Eligible Telecommunications Carrier Designation and Exemption From Rule With Amended Conditions
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Open Meeting Memo | 10/16/2014 | Open Meeting Memo for October 16, 2014 Open Meeting.
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Compliance | 08/01/2014 | Redacted Second Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (scanned & posted) |
Letter | 07/14/2014 | Letter to Commission on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson, RE: Response to the DSHS Audit Report - Follow Up. (via web portal) |
Letter | 06/20/2014 | Letter to Commission on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson, RE: response to the DSHS audit report. (via web portal) |
Compliance | 04/30/2014 | Redacted First Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (scanned & posted) |
Compliance | 04/16/2014 | Compliance filing on behalf of Assurance Wireless, from Kristin L. Jacobson. (via web portal) |
Compliance | 04/02/2014 | Redacted 2013 Lifeline Report Filing on behalf of Virgin Mobile, USA, from Kristin Jacobson. (via web portal)(hardcopy rec'd 4/4/14) |
Compliance | 01/31/2014 | Redacted Fourth Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (via fax) |
Compliance | 10/31/2013 | Redacted Third Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (via fax) (hard copy rec'd 11/1/13) |
Compliance | 07/31/2013 | Second Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (scanned & posted) |
Compliance | 05/01/2013 | Redacted First Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (via fax) (hard copy rec'd 05/01/2013) |
Report | 03/29/2013 | Redacted 2012 Customer Complaint Report, 2012 Lifeline Report, and 2012 Lifeline Customer Records pursuant to Order No. 1 on behalf of Virgin Mobile from Kristin Jacobson. (scanned & posted) |
Compliance | 02/01/2013 | Redacted Fourth Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Karine M. Hellwig. (via Web Portal) (hard copy rec'd 02/04/2013) |
Compliance | 10/26/2012 | Redacted Third Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Karine M. Hellwig. (scanned & posted) |
Compliance | 08/31/2012 | Annual Lifeline Verification Survey Results on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via Web Portal) |
Compliance | 07/30/2012 | 2012 Second Quarter Lifeline Customer Records on behalf of Virgin Mobile, L.L.C., from Kirstin Jacobson. (rec'd via Web Portal) |
Compliance | 04/05/2012 | Replacement Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile, L.L.C., from Karine M. Hellwig. (via web portal) |
Compliance | 04/02/2012 | Redacted Lifeline Customer Records and Customer Complaints for 2011 on behalf of Virgin Mobile, L.L.C., from Kirstin Jacobson. (scanned & posted) (rec'd via web portal on 4/03/2012) |
Compliance | 01/19/2012 | Redacted Quatertly Lifeline Activity Report for the 4th quarter of 2011 on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via web portal) |
Compliance | 11/14/2011 | Application to Renew Eligible Telecommunications Carrier Designation on behalf of Virgin Mobile USA, L.P., from Judith A. Endejan. (via web portal) (hard copy rec'd 11/14/2011) |
Compliance | 10/26/2011 | Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Karine M. Hellwig. (via e-mail) |
Compliance | 09/07/2011 | Annual Lifeline Verification Results on behalf of Virgin Mobile USA, L.P., from Kristin L. Jacobson. (via web portal) (hard copy rec'd 9/12/2011) |
Compliance | 07/29/2011 | Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via web portal) |
Compliance | 06/10/2011 | Compliance Filing on behalf of Virgin Mobile USA L.P., from Kristin L. Jacobson, RE: Modified Lifeline Customer Enrollment form. (via email) (hard copy rec'd 6/13/2011) |
Compliance | 05/19/2011 | Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via web portal) |
Compliance | 04/13/2011 | Compliance filing on behalf of Virgin Mobile USA, L.P., from Kristin L. Jacobson, RE: No customer record information, nor any customer complaint information to report for the 2010 calendar year. (via web portal) (hard copy rec'd 4/14/2011) |
Letter | 12/20/2010 | David Danner letter to All Parties, RE: Virgin Mobile USA, L.P.'s compliance filing. |
Letter | 12/13/2010 | Letter on behalf of Staff from Gregory J. Trautman, RE: Compliance Filing. |
Compliance | 12/10/2010 | Compliance filing on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal) |
Compliance | 12/03/2010 | Compliance filing on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal) |
Compliance | 11/16/2010 | Compliance filing on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal) |
Open Meeting Memo | 11/10/2010 | Revised Open Meeting Memo for November 10, 2010 Open Meeting. NOTE: Attachment 1 to Memo is revised only.
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Open Meeting Memo | 11/10/2010 | Open Meeting Memo for November 10, 2010, Open Meeting.
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Order - Final | 11/10/2010 | Order 01 Order Granting the Exemption From Provisions of WAC 480-123-030(1)(d), Investment Plan, and Designation as an Eligible Telecommunications Carrier.
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Replacement Page | 11/09/2010 | Replacement Exhibit 2 to Petition on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal) |
Petition | 11/01/2010 | Further Supplement to Petition for Limited Designation as an Eligible Telecommunications Carrier on behalf of Virgin Mobile USA, L.P, from John M. Beahn. (scanned & posted) |
Letter | 10/25/2010 | Letter to David Danner from Mitchell F. Brecher on behalf of TracFone Wireless, Inc., RE: Non-Usage Procedure. (scanned & posted) |
Petition | 08/12/2010 | Supplement to Petition for Limited Designation as an Eligible Telecommunications Carrier on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (scanned & posted) |
Initial Filing | 02/01/2010 | Initial filing on behalf of Virgin Mobile USA, L.P., from John Beahn. (scanned and posted) |