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Filing UT - 100203

Company: Virgin Mobile USA, L.P. (ETC)
DBA:
Filing Type: Petition
Case Status: Closed
Dates (Opened & Effective): 02/01/2010 & 03/03/2010
Summary: As a previously approved Lifeline-Only (LLO) Eligible Telecommunications Carrier (ETC), the company now requests to officially amend Orders 01 and 02 to reflect the name change to "Assurance Wireless USA, L.P."

 

Document Type Date Description
Compliance 05/22/2024 Redacted 2024 Q1 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter.
Compliance 02/29/2024 Redacted 2023 Q4 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter.
Compliance 02/29/2024 Redacted 2023 Q3 Lifeline Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter.
Compliance 09/21/2023 Redacted Quarterly Lifeline Claim Report for Second Quarter 2023, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal)
Compliance 08/03/2023 Redacted Quarterly Lifeline Claim Report for First Quarter 2023, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal)
Compliance 06/29/2023 Redacted Quarterly Lifeline Claim Report for Fourth Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal)
Compliance 02/03/2023 Redacted Quarterly Lifeline Claim Report for Third Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal)
Compliance 10/07/2022 Redacted Quarterly Lifeline Claim Report for Second Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. (via web portal)
Compliance 09/01/2022 Redacted Quarterly Lifeline Claim Report for 1st Quarter 2022, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. (via web portal)
Compliance 03/29/2022 Redacted 2021 Customer Complaint Report, on behalf of Assurance Wireless USA, L.P., from Davis Wright Tremaine. (via web portal)
Compliance 03/17/2022 Redacted Quarterly Lifeline Reports for 3rd and 4th Quarters 2021, on behalf of Assurance Wireless USA, L.P., from Mark Trinchero. (via web portal)
Compliance 12/08/2021 Redacted 2021 Second Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P., from Heather Moelter. (via web portal)
Letter 07/09/2021 Notice of a change to an existing Washington Lifeline offering, on behalf of Assurance Wireless USA, L.P., from Teri Ohta. (via web portal)
Compliance 06/03/2021 Redacted 2021 First Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P., from Rosenna Tse. (via web portal)
Compliance 03/30/2021 Redacted Customer complaint report for 2020, on behalf of Assurance Wireless USA, L.P., from Andrew Lancaster. (via web portal)
Compliance 04/29/2021 Request for Extension of Quarterly Lifeline Reporting Deadline, on behalf of Assurance Wireless USA, L.P, from Heather Moelter. (via web portal)
Compliance 01/15/2021 Redacted 2020 4th Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andrew Lancaster. (via web portal)
Letter 01/12/2021 Letter from Assurance Wireless USA, L.P. Regarding Plan Changes, on behalf of T-Mobile, from Teri Ohta. (via web portal)
Letter 11/18/2020 Notice that the Consent Decree entered into by Assurance Wireless USA, LP, Sprint Corporation, T-Mobile US, Inc. and the Federal Communications Commission has been resolved, on behalf of Assurance Wireless USA, LP, from Teri Ohta. (via web portal)
Letter 11/13/2020 Letter from Assurance Wireless USA, L.P. Regarding Plan Changes, on behalf of T-Mobile, from Teri Ohta. (via web portal)
Compliance 10/20/2020 Redacted 2020 3nd Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andrew Lancaster. (via web portal)
Compliance 07/17/2020 Redacted 2020 2nd Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andy Lancaster. (via web portal)
Compliance 04/27/2020 Redacted 2020 1st Quarter Lifeline Activity Report, on behalf of Assurance Wireless USA, L.P, from Andy Lancaster. (via web portal)
MASTER SERVICE LIST 05/07/2020 MASTER SERVICE LIST
Order - Final 05/07/2020 Order 03 Granting Motion to Amend Orders 01 and 02 to Reflect Name Change.
Compliance 05/05/2020 Lifeline Biennial Audit Report dated March 30, 2020, on behalf of Virgin Mobile USA, L.P., from Ken Schifman. (via web portal)
Document 03/09/2020 Motion to Amend Order No. 01 and 02, on behalf of Virgin Mobile USA, L.P., from Ken Schifman. (via email)
Compliance 01/27/2020 Redacted 2019 4th Quarter Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Letter 12/12/2019 Letter from Virgin Mobile USA, L.P. Regarding Plan Changes, on behalf of Sprint, from Ken Schifman. (via web portal)
Letter 11/25/2019 Letter from Virgin Mobile USA, L.P Regarding Plan Changes, on behalf of Sprint, from Ken Schifman. (via web portal)
Compliance 10/31/2019 Redacted 2019 3rd Quarter Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 07/11/2019 Redacted 2019 2nd Quarter Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 04/15/2019 Redacted 2019 Q1 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 03/21/2019 Redacted Customer Complaint Report for 2017, on behalf of Virgin Mobile USA, L.P., from Andrew Lancaster. (via web portal)
Compliance 01/15/2019 Redacted Quarter 4 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Letter 11/28/2018 Changes to its existing Assurance Wireless Lifeline offers, on behalf of Virgin Mobile USA, L.P., from Ken Schifman. (via web portal)
Compliance 10/15/2018 Redacted Q3 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 07/23/2018 Redacted Q2 Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 04/17/2018 Redacted Quarterly Lifeline Activity Report, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 03/23/2018 Redacted Customer Complaint Report for 2017, on behalf of Virgin Mobile USA, L.P., from Kristin Jacobson. (via web portal)
Compliance 01/16/2018 Redacted Quarterly Lifeline Activity Report for Q4 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Letter 11/30/2017 Notification Letter regarding service offering enhancements, on behalf of Sprint Corporation and Virgin Mobile, L.P. (Assurance Wireless), from Kristin Jacobson. (via web portal)
Compliance 10/19/2017 Redacted Quarterly Lifeline Activity Report for Q3 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 07/17/2017 Redacted Quarterly Lifeline Activity Report for Q2 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
Compliance 04/28/2017 Redacted Quarterly Lifeline Activity Report for Q1 2017, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
Compliance 03/28/2017 Redacted Customer Complaint Report for 2016, on behalf of Virgin Mobile USA, L.P., from Kristin Jacobson. (via email)
Compliance 01/27/2017 Redacted Quarterly Lifeline Activity Report for Q4 2016, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
Document 11/29/2016 Notification Letter regarding Offer Service Change, on behalf of Sprint Corporation and Virgin Mobile USA, L.P. (Assurance Wireless, from Kristin Jacobson. (via web portal)
Compliance 10/25/2016 Redacted Quarterly Lifeline Activity Report for Q3 2016, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
Compliance 07/28/2016 Redacted Quarterly Lifeline Activity Report for Q2 2016, on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
Compliance 04/27/2016 Redacted Quarterly Lifeline Activity Report for Q1 2016 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via email)
Letter 04/06/2016 Annual Lifeline Audit Report filed with DSHS, on behalf of Virgin Mobile USA, from Kristin Jacobson. (via email)
Compliance 03/23/2016 Redacted version of Customer Complaint Report for 2015, on behalf of Virgin Mobile USA, L.P., from Kristin Jacobson. (via email)
Compliance 01/27/2016 Redacted Quarterly Lifeline Activity Report for Q4 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 10/28/2015 Redacted Quarterly Lifeline Activity Report for Q3 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Letter 08/26/2015 Letter to Steve King on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson RE: Notification of changes to certain existing "lifeline" offers.
Compliance 07/23/2015 Redacted Quarterly Lifeline Activity Report for Q2 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)
Compliance 04/30/2015 Redacted Quarterly Lifeline Activity Report for Q1 2015 on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal)(hardcopy rec'd 5-1-15)
Letter 04/16/2015 Letter to Commission on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson, RE: Submittal to DSHS of Annual Lifeline Audit Report. (via web portal)
Compliance 04/16/2015 Lifeline Biennial Audit Report on behalf of Virgin Mobile USA, L.P. (ETC) from Andrew Lancaster. (via web portal)
Compliance 04/16/2015 Redacted 2014 Customer Complaint Report on behalf of Virgin Mobile from Kristin Jacobson. (via web portal)
Compliance 04/16/2015 Redacted 2013 Customer Complaint Report on behalf of Virgin Mobile from Kristin Jacobson. (via web portal)
Compliance 01/29/2015 Redacted Fourth Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (scanned & posted)
Compliance 10/31/2014 Redacted Third Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (via web portal) (hard copy rec'd 11/04/2014)
Order - Other 10/16/2014 Order 02, Order Renewing Eligible Telecommunications Carrier Designation and Exemption From Rule With Amended Conditions
Open Meeting Memo 10/16/2014 Open Meeting Memo for October 16, 2014 Open Meeting.
Compliance 08/01/2014 Redacted Second Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (scanned & posted)
Letter 07/14/2014 Letter to Commission on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson, RE: Response to the DSHS Audit Report - Follow Up. (via web portal)
Letter 06/20/2014 Letter to Commission on behalf of Virgin Mobile USA, L.P. (ETC), from Kristin L. Jacobson, RE: response to the DSHS audit report. (via web portal)
Compliance 04/30/2014 Redacted First Quarter of 2014 Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Andy Lancaster. (scanned & posted)
Compliance 04/16/2014 Compliance filing on behalf of Assurance Wireless, from Kristin L. Jacobson. (via web portal)
Compliance 04/02/2014 Redacted 2013 Lifeline Report Filing on behalf of Virgin Mobile, USA, from Kristin Jacobson. (via web portal)(hardcopy rec'd 4/4/14)
Compliance 01/31/2014 Redacted Fourth Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (via fax)
Compliance 10/31/2013 Redacted Third Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (via fax) (hard copy rec'd 11/1/13)
Compliance 07/31/2013 Second Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (scanned & posted)
Compliance 05/01/2013 Redacted First Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Andy Lancaster. (via fax) (hard copy rec'd 05/01/2013)
Report 03/29/2013 Redacted 2012 Customer Complaint Report, 2012 Lifeline Report, and 2012 Lifeline Customer Records pursuant to Order No. 1 on behalf of Virgin Mobile from Kristin Jacobson. (scanned & posted)
Compliance 02/01/2013 Redacted Fourth Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Karine M. Hellwig. (via Web Portal) (hard copy rec'd 02/04/2013)
Compliance 10/26/2012 Redacted Third Quarter Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Karine M. Hellwig. (scanned & posted)
Compliance 08/31/2012 Annual Lifeline Verification Survey Results on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via Web Portal)
Compliance 07/30/2012 2012 Second Quarter Lifeline Customer Records on behalf of Virgin Mobile, L.L.C., from Kirstin Jacobson. (rec'd via Web Portal)
Compliance 04/05/2012 Replacement Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile, L.L.C., from Karine M. Hellwig. (via web portal)
Compliance 04/02/2012 Redacted Lifeline Customer Records and Customer Complaints for 2011 on behalf of Virgin Mobile, L.L.C., from Kirstin Jacobson. (scanned & posted) (rec'd via web portal on 4/03/2012)
Compliance 01/19/2012 Redacted Quatertly Lifeline Activity Report for the 4th quarter of 2011 on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via web portal)
Compliance 11/14/2011 Application to Renew Eligible Telecommunications Carrier Designation on behalf of Virgin Mobile USA, L.P., from Judith A. Endejan. (via web portal) (hard copy rec'd 11/14/2011)
Compliance 10/26/2011 Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile USA L.P., from Karine M. Hellwig. (via e-mail)
Compliance 09/07/2011 Annual Lifeline Verification Results on behalf of Virgin Mobile USA, L.P., from Kristin L. Jacobson. (via web portal) (hard copy rec'd 9/12/2011)
Compliance 07/29/2011 Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via web portal)
Compliance 06/10/2011 Compliance Filing on behalf of Virgin Mobile USA L.P., from Kristin L. Jacobson, RE: Modified Lifeline Customer Enrollment form. (via email) (hard copy rec'd 6/13/2011)
Compliance 05/19/2011 Redacted Quarterly Lifeline Activity Report on behalf of Virgin Mobile USA, L.P., from Karine M. Hellwig. (via web portal)
Compliance 04/13/2011 Compliance filing on behalf of Virgin Mobile USA, L.P., from Kristin L. Jacobson, RE: No customer record information, nor any customer complaint information to report for the 2010 calendar year. (via web portal) (hard copy rec'd 4/14/2011)
Letter 12/20/2010 David Danner letter to All Parties, RE: Virgin Mobile USA, L.P.'s compliance filing.
Letter 12/13/2010 Letter on behalf of Staff from Gregory J. Trautman, RE: Compliance Filing.
Compliance 12/10/2010 Compliance filing on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal)
Compliance 12/03/2010 Compliance filing on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal)
Compliance 11/16/2010 Compliance filing on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal)
Open Meeting Memo 11/10/2010 Revised Open Meeting Memo for November 10, 2010 Open Meeting. NOTE: Attachment 1 to Memo is revised only.
Open Meeting Memo 11/10/2010 Open Meeting Memo for November 10, 2010, Open Meeting.
Order - Final 11/10/2010 Order 01 Order Granting the Exemption From Provisions of WAC 480-123-030(1)(d), Investment Plan, and Designation as an Eligible Telecommunications Carrier.
Replacement Page 11/09/2010 Replacement Exhibit 2 to Petition on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (via web portal)
Petition 11/01/2010 Further Supplement to Petition for Limited Designation as an Eligible Telecommunications Carrier on behalf of Virgin Mobile USA, L.P, from John M. Beahn. (scanned & posted)
Letter 10/25/2010 Letter to David Danner from Mitchell F. Brecher on behalf of TracFone Wireless, Inc., RE: Non-Usage Procedure. (scanned & posted)
Petition 08/12/2010 Supplement to Petition for Limited Designation as an Eligible Telecommunications Carrier on behalf of Virgin Mobile USA, L.P., from John M. Beahn. (scanned & posted)
Initial Filing 02/01/2010 Initial filing on behalf of Virgin Mobile USA, L.P., from John Beahn. (scanned and posted)