News

10/06/2020

Docket Number: U-200281

State regulators extend protections for energy customers affected by COVID-19
Continues moratorium on disconnections and late fees until April 2021

 
Olympia, Wash. - Today, state regulators approved protections for electric and natural gas utility… Read more

Topic(s): Consumer, Energy, General
10/05/2020

Docket Number: UE-200115

Editor’s note: This news release reflects the position of energy staff of the Washington Utilities and Transportation Commission (UTC) and NOT the views of the three-member commission. It discusses staff testimony that the commissioners have not yet reviewed. Any… Read more

Topic(s): Consumer, Energy, General
09/30/2020

Docket Number: U-200281

MEDIA ADVISORY
UTC to host virtual public meeting on COVID-19 utility response

Olympia, Wash. - The Utilities and Transportation Commission announced a virtual public meeting to review proposed utility guidelines for customer assistance during the… Read more

Topic(s): Consumer, Energy
09/21/2020

2020 Rail Safety Week goes virtual to save lives
#STOPTrackTragedies

Lacey, Wash.,– Washington Operation Lifesaver is teaming up with U.S. and international rail safety partners to promote Rail Safety Week, Sept. 21-27, dedicated to preventing rail related fatalities and injury… Read more

Topic(s): Rail
09/14/2020

Media contact: (360) 664-1116 or media@utc.wa.gov

Need help with your phone or internet bill?

Federal telephone assistance program helps residents stay connected

OLYMPIA, Wash. – This week marks a national effort to remind consumers of a federal telecommunications… Read more

Topic(s): Consumer, Telecom
09/09/2020

Docket Number: TV-200029

Moving company penalized $62,000 for illegal operations in Washington

Olympia, Wash. - An administrative law judge at the Washington Utilities and Transportation Commission assessed a $62,000 penalty against Lugg, Inc. for violating state transportation… Read more

Topic(s): Consumer, Transportation
08/20/2020

On July 31, Governor Inslee issued Proclamation 20-23.7, extending the temporary pause on utilities disconnecting service, refusing to reconnect service, and charging late fees through Oct. 15.

Utilities should proactively reach out to customers with overdue accounts to encourage… Read more

Topic(s): Water
08/18/2020

On July 31, Governor Inslee issued Proclamation 20-23.7, extending the temporary pause on utilities disconnecting service, refusing to reconnect service, and charging late fees through Oct. 15.

Utilities should proactively reach out to customers with overdue accounts to encourage… Read more

Topic(s): Telecom