NOTICE: We’re currently experiencing issues with our web complaint form and are working to fix the problem. In the meantime, please submit complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Telephone

The commission regulates companies offering landline telephone services.   The commission does not regulate wireless, Voice Over Internet Protocol (VOIP), Internet or cable.  

Companies We Regulate

Consumer News

Consumer Publications

Consumer Rights

Telephone Assistance Program

Choosing a Telephone Company

A Guide to Your Telephone Bill

Telemarketing

Directory Assistance

Pre-Paid Calling Cards