The commission's consumer e-newsletter, UTC Connections, contains current information about regulated companies rates and services, information on saving money on utility bills, finding utility bill assistance, consumer news and more.
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UTC Connections Newsletter
Mar. 2023
- PEAR External Advisory Group
- Consumer alert: Missed garbage pickup
- March 5-11 is Consumer Protection Week
- 988 Suicide and Crisis Lifeline
- UTC Spotlight: Pipeline Safety Division
- April is National Safe Digging Month
- You may be eligible for the Working Families Tax Credit
Newsletter Archive
- 2022
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- PEAR Workgroup
- Reminder: Utility Bill Assistance Available
- Customer Fees and Notice Rulemaking
- UTC 101 Workshop
- UTC Building Open by Appointment Only
- UTC Guidance on Participatory Funding
- Garbage Collection and Delays
- Reporting Phone Outages
- April is Safe Digging Month
- 2021
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- CCOPS looking for public involvement
- Utility disconnections resume
- Utility bill assistance
- Streaming information for UTC meetings
- Mandatory 10-digit dialing in Washington
- Utility scams
- 2020
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- Smart meter news
- Managing utility bills during COVID-19 pandemic
- Lifeline Awareness week
- Safe Digging Month
- Phone and Broadband Assistance
- Community Solar
- Consumer Protection
- 2019
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- Utility scams
- Natural gas rates
- 2020 Census
- New headquarters
- Call before you dig
- Consumer Protection
- Washington New Building Summer
- Energy conservation
- Recycling rate increases
- 2018
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- Winter energy conservation
- Community solar
- Consumer protections
- Utility scams
- Gas leaks reminder
- Hiring a mover
- Rail safety
- Save water
- New executive director
- Advanced meters
- 2016
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- UTC Website Survey
- Ride the Ducks Update
- Energy Companies Request New Rates
- Don't Drown in Utility Bills this Summer Summer
- DIY Reminder: Call Before You Dig
- Summertime is Moving Time!
- Mover's Court Update
- 2015
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- Ride the Ducks Accident and Investigation
- Be Prepared for Winter Storms
- Perform a Home Energy Audit
- UTC Movers Court Update
- Introducing Commissioner Rendahl
- How to Protect Yourself From Back-Bills
- Scam Alert!
- Save Energy, Save Money
- Beyond Wireless: Local Calling Options
- Dig Safe this Spring
- Legislative Update
- Protect Your Move
- Save Water This Summer
- Stay Cool Without Breaking the Bank
- Good-Bye WTAP, Hello Lifeline
- Prepare Now, Save Later
- LIHEAP Opens Oct. 1
- 2014
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- Stay Warm this Winter
- Energy Assistance
- In Your Corner Outreach Campaign
- Dig Smart this Summer
- Save Money, Conserve Water
- Learn How to Read Your Phone Bill
- Cool Off Your Energy Bill - Budget Billing
- Telephone Assistance Awareness
- 2013
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- Utility Scam Alert
- Energy Assistance
- Safe Digging Month
- Help for High Heating Bills From the Consumer Man
- Staying Safe Around Trains and Tracks
- Smart Recycling
- Washington HealthPlan Finder
- 2012
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- Message from the Chairman - Staying Connected
- What's Up (and Down) with Energy Rates
- Back to School Train Safety
- Fall Into Safe Digging
- Message from the Chairman - Help for Heating Bills
- Energy Companies Top Consumer Complaint List
- Consumer Protection Week
- Can You Dig It?
- Protect your Move
- Energy Rates
- Don't Dig Into Trouble This Spring
- 2011
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- Natural Gas Rates
- E-Billing Security Tips
- Energy Assistance Problem? Call the Commission!
- April is Safe Digging Month!
- Is That Transportation Company Permitted? Find Out Now!
- Energy Savings
- Moving?
- Energy Efficient Landscaping
- Smart Summer Digging
- Energy Rate Cases (Avista Corporation and Puget Sound Energy)
- 2010
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- Managing Winter Energy Bills
- Need Telephone Assistance?
- Got Energy Vampires?
- Natural Gas Safety
- Power Outage Survival Tips
- Help for Heating Bills
- Important Info for Verizon Customers
- Shutting Down Illegal Movers
- Census 2010
- Energy-Efficiency Challenge
- Consumer Protection Week
- Call Before You Dig
- City Taxes on Your Phone Bill
- Fix-A-Leak
- DIY Energy Audit
- Verizon-Frontier Sale
- Energy Assistance Helps 9.5 Million
- Appliance Rebates
- Illegal Movers
- AARP Money Smarts Event
- Are You on Facebook?
- Moving? Don't Sweat It!
- Tax Credits for Energy Efficiency Upgrades
- Summer Train Track Safety Tips
- What is VOIP Phone Service?
- Summer Energy Efficiency Tips
- Utility Locate Problem? Call the Commission!
- What Can the UTC Do For You?
- Join the Conservation Conversation!
- Do Not Call Registry
- Are you on Facebook?
- Need Telephone Assistance?
- Avista Rate Case
- Reduce, Reuse, Recycle!
- 2009
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- Using Pre-Paid Calling Cards
- No Small Change
- Emergency Preparedness
- Prepare for the Winter Chill
- Are You On Facebook?
- UTC Welcomes New Chairman
- High Heating Bills?
- Protecting Consumers
- Legislative Bills
- Storm Guidelines for Garbage Pickup
- Enforcement Action Taken Against Illegal Mover
- Busted! Putting the Brakes on Illegal Movers!
- Moving? Read this first!
- Energy Spring Cleaning
- Call Before You Dig
- Safe Drinking Water
- Telephone Assistance
- Effective Complaining
- Consumer Alert: Illegal Movers
- Stay Safe Around Trains and Tracks
- Natural Gas Prices Fall
- Smart Recycling Check your Meter
- When to Call the Commission
- Choosing a Long Distance Company
- 2008
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- All My Sons Movers
- Cancelled Energy Rebates
- Disconnected?
- Electricity Vampires
- Be Meter Savvy
- Can You Dig It?
- Water Wisely
- Energy Assistance Available to PSE Customers
- What Can the UTC Do For You?
- Call Before You Dig
- Energy Savings
- Natural Gas Outlook
- Utility Assistance
- Energy Saving Holiday Lights
- National Consumer Protection Week
- Does It Make Cents? (Best Long Distance Rates)
- Medical Emergencies
- Complain Effectively
- Are You Moving Soon?
- PSE Requests Rate Increase
- Talkin' Trash
- Hot Tip (Downed Power Lines)
- Surges Happen
- 2007
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- New for Bundled Services
- Vehicle Safety Inspections
- Can You See Me Now?
- Top Winter Tips
- The UTC Can Help