Working at the UTC

Help protect the consumers of Washington state

UTC employees work every day to ensure Washington's utility and transportation services are fairly priced, available, reliable and safe.

The commission protects consumers by ensuring regulated companies treat consumers fairly and that these companies are in compliance with commission consumer laws, rules and policies.

An employer of choice

At the UTC, we recognize that our employees are the key to the agency's success. We are committed to our work, but value the balance with our personal lives. We demonstrate our commitment to employees by providing an environment that stimulates professional growth, continued learning opportunities, offers meaningful work and a comprehensive benefits package.

The UTC core values are Respect, Professionalism, Integrity, and Accountability. Employees and managers are committed to consistently reflecting these values in how we behave, interact with each other, and in the decisions we make in our work.

The UTC's management team lives by a set of agreed upon leadership principles to help guide their performance as leaders. Managers are responsible for, and dedicated to, creating a climate of trust and respect and promoting a productive work environment.

The UTC is a great place to work and has implemented several, and is developing additional, initiatives that create a great working environment, including:

• We offer the choice of hybrid or remote work options, understanding that different employees have different needs, and the quality of work is more important than the location. If a position has duties that must be performed at the office either occasionally or full-time, they will be noted in the position description. 
• We have modernized our workplace with workspaces that promote creative thought, innovation, and collaboration among co-workers, and improved building security and employee safety.
• We support a healthy work/life balance by offering flexible/alternative work schedules and mobile and telework options. (Depending on job duties).
• We have a formal mentoring program to provide and encourage employee growth and development, while also promoting informal mentoring relationships and sharing of knowledge across the commission.
• We have an Infant at Work Program that is based on the long-term values of breastfeeding newborns and infant-parent bonding. Eligible employees who are new mothers, fathers, or legal guardians can bring their infant (six weeks to six months and in limited circumstances, up to nine months old) when returning to work. (Depending on job duties and work location).
• We have an engaging wellness program which focuses on all nine elements of wellness: spiritual, physical, social, environmental, occupational, emotional, intellectual, nutritional, and financial. The UTC has received the state's Zo8 award the past five years for our achievements in building a sustainable wellness program.
• We have a comprehensive continuous improvement program focused on using Lean tools and principles to solve problems and continuously improve work processes.
• We use a structured, data-driven Lean Management System methodology to manage the core work and key initiatives of the commission and provide employees with a clear line of sight from their daily work to the agency level key goals, outcomes, and core processes.
• We value and are actively involved in promoting diversity and inclusion within the UTC by way of a cross-divisional, collaborative committee. The focus of the committee includes employee engagement and education; reinforcing UTC values; and maximizing the value of diversity and identifying strategies for inclusion.