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UTC Case Docket Document Sets

Filing UT - 140280

Company:
DBA:
Filing Type: Staff Investigation
Case Status: Pending
Dates (Opened & Effective): 02/21/2014 & 01/16/2025
Summary: Staff investigation on telecommunications industry service quality compliance with WACs 480-120 telecommunications network performance standards; safety; network maintenance; service outages, emergency operation; responsibility for facilities and structure; maintenance and repair of facilities and support structures; repair standards; trouble report standards; service quality performance reports; identification, notice, and escalation procedures; and project priorities. Including but not limited to service provider project and infrastructure investment priorities and analysis, mass market evaluation, service quality related to merger conditions, alternate forms of regulation, interconnections and general reporting.

 

Filter by document type: All | Compliance | Document | Letter | Report | Response
Document Type Date Description
Report 04/19/2022 Major outage report for April 18, 2022 911 and Long Distance calls, on behalf of Inland Telephone Company, from James Brooks. (via web portal)
Report 05/09/2022 Outage report for May 02, 2022, on behalf of Northwest Fiber, LLC, from Gerardo Lopez. (via email)
Document 01/10/2022 Redacted Exhibit to the final major outage report filed on December 09, 2021, on behalf of TeleCommunication Systems, Inc. (“TSYS”), from Susan Ornstein. (via email)
Report 05/06/2022 Major outage report for May 05, 2022 911 and Long Distance calls, on behalf of Inland Telephone Company, from James Brooks. (via web portal)
Document 01/08/2021 Redacted Exhibit to the final major outage report filed on November 05, 2020, on behalf of TeleCommunication Systems, Inc. (“TSYS”), from Susan Ornstein. (via email)
Document 11/23/2020 Redacted Exhibit to the final major outage report filed on November 05, 2020, on behalf of TeleCommunication Systems, Inc. (“TSYS”), from Susan Goldhar. (via email)
Report 11/05/2020 Redacted major outage report for the October 22, 2020 impairment, on behalf of TeleCommunication Systems, Inc. (“TSYS”), from Susan Goldhar. (via email)
Report 10/10/2019 Redacted NORS Outage Report for October 03, 2019, on behalf of CenturyLink, from Maura Reynolds. (via email)
Report 08/14/2018 Redacted Report for the August 1, 2018 outage impacting 911 services, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Report 08/09/2018 Redacted copy of NORS report regarding the August 1, 2018 outage, on behalf of West Safety Services, Inc. from Mary Rasher. (via web portal)
Document 01/04/2018 Report of an outage that affected the voice services for the exchange known as Dewatto, on behalf of Inland Telephone Company, from James Brooks. (via web portal)
Compliance 10/19/2017 Redacted NORS Outage Report for October 17, 2017, on behalf of CenturyLink, from Maura Reynolds. (via web portal)
Document 09/22/2017 Supplemental Attachment 1.2 RE: the September 4, 2017 outage, on behalf of CenturyLink, from Lisa Anderl. (via email)
Response 09/22/2017 Response to Staff's request for updated information RE: July 12, 2017 impact to 911, on behalf of CenturyLink, from Philip Grate. (via email)
Response 09/14/2017 Redacted Response to Staff Questions RE September 04, 2017 Outage, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Letter 08/11/2017 Redacted NORS report and Responses to requests for information, on behalf of CenturyLink, from Philip Grate. (via web portal)
Letter 05/19/2017 Letter RE: Service credit for the telecommunications outage affecting 911 services in Klickitat and Kamania counties from November 06 to November 07, 2016, on behalf of the State of Washington, from Adam Wasserman. (scanned and posted)
Letter 01/19/2017 Response to CenturyLink's request for extension of Dec. 16, 2016 data request.
Document 01/13/2017 Request for Extension of Time to Respond to data requests CP1-CP11, on behalf of CenturyLink, from Lisa Anderl. (via web portal)(hard copies rec'd 01/17/17)
Document 12/06/2016 Redacted General Outage-NORS Report, on behalf of CenturyLink, from Philip E. Grate. (via web portal)(hard copies rec'd 12/07/16)
Letter 12/06/2016 Letter RE: Network Outages, on behalf of CenturyLink, from Phil Grate. (via email)
Report 10/06/2014 Major Outage Report on behalf of Frontier Communications Northwest, Inc., from Kim Douglass. (via web portal) (hard copy rec'd 10/06/2014)
Document 08/19/2014 Meeting Minutes of the San Juan County Council for Monday July 7, 2014.
Report 07/21/2014 Major Outage Report on behalf of CenturyLink from Mark Reynolds. (via web portal) (hard copy rec'd 07/22/2014)
Letter 07/22/2014 Letter to David Danner on behalf of San Juan County Council from Rick Hughes, Chairman RE: CenturyLink outage July 2, 2014.
Letter 07/16/2014 Letter from CenturyLink RE: San Juan Island outage, from Lisa A. Anderl. (via email) (hard copy rec'd 07/17/2014)
Letter 08/11/2014 Response to the letter from San Juan County Council to Chairman Danner, on behalf of CenturyLink from Lisa A. Anderl, RE: 911 Outage - July 2, 2014 San Juan Cable Cut. (via email) (hard copy rec'd 08/12/14)