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Report

Filing UT - 140280

Company:
DBA:
Filing Type: Staff Investigation
Case Status: Pending
Dates (Opened & Effective): 02/21/2014 & 01/16/2025
Summary: Staff investigation on telecommunications industry service quality compliance with WACs 480-120 telecommunications network performance standards; safety; network maintenance; service outages, emergency operation; responsibility for facilities and structure; maintenance and repair of facilities and support structures; repair standards; trouble report standards; service quality performance reports; identification, notice, and escalation procedures; and project priorities. Including but not limited to service provider project and infrastructure investment priorities and analysis, mass market evaluation, service quality related to merger conditions, alternate forms of regulation, interconnections and general reporting.

 

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Document Type Date Description
Report 04/19/2022 Major outage report for April 18, 2022 911 and Long Distance calls, on behalf of Inland Telephone Company, from James Brooks. (via web portal)
Report 05/09/2022 Outage report for May 02, 2022, on behalf of Northwest Fiber, LLC, from Gerardo Lopez. (via email)
Report 05/06/2022 Major outage report for May 05, 2022 911 and Long Distance calls, on behalf of Inland Telephone Company, from James Brooks. (via web portal)
Report 11/05/2020 Redacted major outage report for the October 22, 2020 impairment, on behalf of TeleCommunication Systems, Inc. (“TSYS”), from Susan Goldhar. (via email)
Report 10/10/2019 Redacted NORS Outage Report for October 03, 2019, on behalf of CenturyLink, from Maura Reynolds. (via email)
Report 08/14/2018 Redacted Report for the August 1, 2018 outage impacting 911 services, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Report 08/09/2018 Redacted copy of NORS report regarding the August 1, 2018 outage, on behalf of West Safety Services, Inc. from Mary Rasher. (via web portal)
Report 10/06/2014 Major Outage Report on behalf of Frontier Communications Northwest, Inc., from Kim Douglass. (via web portal) (hard copy rec'd 10/06/2014)
Report 07/21/2014 Major Outage Report on behalf of CenturyLink from Mark Reynolds. (via web portal) (hard copy rec'd 07/22/2014)