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Letter

Filing UT - 140280

Company:
DBA:
Filing Type: Staff Investigation
Case Status: Pending
Dates (Opened & Effective): 02/21/2014 & 01/16/2025
Summary: Staff investigation on telecommunications industry service quality compliance with WACs 480-120 telecommunications network performance standards; safety; network maintenance; service outages, emergency operation; responsibility for facilities and structure; maintenance and repair of facilities and support structures; repair standards; trouble report standards; service quality performance reports; identification, notice, and escalation procedures; and project priorities. Including but not limited to service provider project and infrastructure investment priorities and analysis, mass market evaluation, service quality related to merger conditions, alternate forms of regulation, interconnections and general reporting.

 

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Document Type Date Description
Letter 08/11/2017 Redacted NORS report and Responses to requests for information, on behalf of CenturyLink, from Philip Grate. (via web portal)
Letter 05/19/2017 Letter RE: Service credit for the telecommunications outage affecting 911 services in Klickitat and Kamania counties from November 06 to November 07, 2016, on behalf of the State of Washington, from Adam Wasserman. (scanned and posted)
Letter 01/19/2017 Response to CenturyLink's request for extension of Dec. 16, 2016 data request.
Letter 12/06/2016 Letter RE: Network Outages, on behalf of CenturyLink, from Phil Grate. (via email)
Letter 07/22/2014 Letter to David Danner on behalf of San Juan County Council from Rick Hughes, Chairman RE: CenturyLink outage July 2, 2014.
Letter 07/16/2014 Letter from CenturyLink RE: San Juan Island outage, from Lisa A. Anderl. (via email) (hard copy rec'd 07/17/2014)
Letter 08/11/2014 Response to the letter from San Juan County Council to Chairman Danner, on behalf of CenturyLink from Lisa A. Anderl, RE: 911 Outage - July 2, 2014 San Juan Cable Cut. (via email) (hard copy rec'd 08/12/14)